“Understanding is a two-way street,” said Eleanor Roosevelt. But she had obviously never encountered an information silo.

For too long enterprise organizations are trying to bridge the gap between the great quantity of information locked away in silos and the forefront applications where the work takes place. Historically, ECM (Enterprise Content Management) is a standalone repository for the rapidly increasing volumes of unstructured data flowing through organizations.

ECM Today

It is probably a familiar story to you; content management used to be a destination, a place where you go to dump some data for safe keeping. A sort of an archive. Now, modern ECM strategy solutions add a lot more business value. ECM delivers the content both in context across departments and in-line with processes. Think of it as a wide enterprise information grid that manages unstructured content, in context, on any device. But it is not only the tools that are evolving.

Coping With Digital Changes

Most of us already know the effects of digital disruption and how technology is changing business processes. However, the changing demands on information management strategies are too often underestimated. Technology alone can only do so much. To keep pace with digital changes as the relentless disruption continues, you have to know how to get the best out of your current systems. It is up to you to maintain competency in your skill set, the right information strategy, and an ever-widening business acumen. Thus, being able to support the increasingly hyper-connected, data-driven work that lies ahead. What many companies find most difficult is meeting the insatiable demand for information. Organizations must balance the need for access to varied business data (and often by impatient, digitally naïve users) with the need for protection and security of corporate information.

What many companies find most difficult is meeting the insatiable demand for information. Organizations must balance the need for access to varied business data (and often by impatient, digitally naïve users) with the need for protection and security of corporate information. Of course, we all want to optimize data management, or at least keep in step with our competitors. We also want to learn how others have addressed the same obstacles we are facing in ways that we might have not considered.

Of course, we all want to optimize data management, or at least keep in step with our competitors. We also want to learn how others have addressed the same obstacles we are facing in ways that we might have not considered.

ArkCase Content Management Capabilities

ArkCase integrates with ECM platforms like Alfresco via the CMIS API,  from an easy to learn, easy to use, easy to manage interface. Alfresco is the leading open source ECM platform that equips companies with a wide array of information management services. With secure, cross-platform access to information from any device and location, you can ensure that your people have the information they need, how and when they need it, so they can complete their work more efficiently.

ArkCase provides you with the full set of tools to manage unstructured content across your organization. And, ArkCase easily configures your business processes. All or some of your organization’s content may need – workflow, document management, tasking, dashboard, search, and reporting, which can be found in a single platform called ArkCase.

In addition, ArkCase offers functionality for:

• capturing case-related data,
• storing them,
• allowing user-level access control,
• metadata search, and
• keyword searching.

Wrap Up

Regardless of where you are on your digital transformation journey, data will play a significant role in your organization. Your ECM strategy will ultimately determine the ease and success with which you mold cohesive, personalized interactions between your information, processes, and business requirements.
ArkCase case management, coupled with Alfresco ECM, make a very powerful yet impressively flexible business tool. As a comprehensive solution, ArkCase meets the needs for data capture and case management, multiple points of data access, and various access rights by many different people.