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User Guide – Table Of Contents

Web Portal Dashboard Module Queues Module Requests Module Tasks Module People Module Organizations Module Document Repository Module My Document Repository Module Search Module Reports Module Notifications Module Subscriptions Module Tags Module Time Tracking Module...

ArkCase FOIA And You

ArkCase FOIA and You User roles—such as the out of the box roles – external, consumer, contributor, supervisor, administrator—will vary by organization. Your role and your organization's configured roles in ArkCase FOIA will affect your user experience—page titles and...

Your ArkCase FOIA Experience

Your ArkCase FOIA Experience The specifics of your local ArkCase FOIA configuration–the configuration, customization and permissions–affect what you see, what options are available to you, and how requests move through the queues/workflow. The queues, screens, and...

The ArkCase FOIA Page

ArkCase FOIA makes it easy to find your way around. All the pages have a similar look and feel. The topics in this section point out the parts of pages and their uses. The ArkCase FOIA page has three major elements: page banner, sidebar, and content space. The largest...

The ArkCase FOIA Modules

ArkCase FOIA is a collection of individual and integrated modules designed for managing the FOIA request process. The module names you see may be different than those in the list shown below. Your organization can configure the OOTB module labels to match your...

Your ArkCase FOIA Events

ArkCase FOIA creates a system record, an event, when actions are taken within the application. You and other users are informed of events that are created for those requests, tasks, etc. in real-time. The events can be seen in the history section of each request, and...