FREEDOM OF INFORMATION ACT

ARKCASE FOIA

Disrupter Solution In FOIA Tracking And Management
We created ArkCase FOIA because we heard customers’ frustrations with expensive FOIA solutions that were hard to maintain.

Our goal was to create a pioneering solution with a modern interface and a wide range of functionality that enables a FOIA analyst to work faster, a citizen to have an improved experience, and IT to easily and efficiently configure the solution to meet the needs of the FOIA department. We did exactly that!

Since our inception, we have been primarily working with public sector customers and remain true to our core values while focusing on customer success.

Our vision is to provide the most powerful but easy-to-use solution that differentiates us from any other FOIA solution you have seen in the market.

ArkCase Overview

ArkCase FOIA Features

ArkCase FOIA was built with open standards and state of the art technologies that offers government agencies a comprehensive FOIA tracking and management solution designed to be configured to your specific needs.

Automate Case Worker Actions
  • Microsoft Office Integration
  • Monitor Activities Per User and/or Request
  • Correspondence and Template Management
  • Duplicate Identification (Request and Document)
  • Integrated Robotics Process Automation (RPA)
  • Capture and Extract Data from Scanned Content (OCR)
  • Alerts and Notifications
Improve Requester/Citizen Experience
  • Public Portal with Self Services
  • Capture from Any Source (e.g., web, phone, email, fax, walk-ins)
  • Reading Room to Find Existing Public Records
  • Submit, Check Status, and Cancel Request
  • Download Responsive Records
Manage Processes
  • Dynamic Workflows (Requests and Appeals)
  • Document Review and e-Discovery
  • Integrated Document and Records Management
  • Collaboration Tools
  • Automated Payment Processing
  • E-Delivery of Responsive Documents
  • Integrated Audio and Video Transcription
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Redaction
  • PST Extractor
  • Bulk Redaction
  • Automated Content (with exemption code) Redaction
  • Automated Video/Audio Redaction
Operation / Compliance
  • Built-in Reporting Module (with Required DOJ Reports)
  • Access to raw data including NIEM-XML of DOJ Reports
  • Full Analytics for Metrics and Analyzing Insights
  • Cost and Time Tracking
  • Full Audit Trail/Log
  • Section 508 Compliance
Security
  • Encryption (at rest and in-transit)
  • Role-Based Access/Permissions Control

ArkCase Adheres to Industry Standards

fedramp
iso
hipaa
soc2
five stars
5-Star Reviews

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Reduction in FOIA Processing Time

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Cost Savings in eDiscovery

%

Reduction in FOIA Processing Errors

ArkCase FOIA Resources

arkcase foia demo

ArkCase FOIA Demo

arkcase foia handout

ArkCase FOIA Handout

arkcase foia featured img

ArkCase FOIA Guide

arkcase security

ArkCase Security Whitepaper

We are eager to prove to you that we are the
#1 disruptor solution in FOIA processing!