FREEDOM OF INFORMATION ACT

ARKCASE FOIA

Disrupter Solution In FOIA Tracking And Management

We created ArkCase FOIA because we heard customers’ frustrations with expensive FOIA solutions that were hard to maintain.

Our goal was to create a pioneering solution with a modern interface and a wide range of functionality that enables a FOIA analyst to work faster, a citizen to have an improved experience, and IT to easily and efficiently configure the solution to meet the needs of the FOIA department. We did exactly that!

Since our inception, we have been primarily working with public sector customers and remain true to our core values while focusing on customer success.

Our vision is to provide the most powerful but easy-to-use solution that differentiates us from any other FOIA solution you have seen in the market.

ArkCase Overview

ArkCase FOIA Features

ArkCase FOIA was built with open standards and state of the art technologies that offers government agencies a comprehensive FOIA tracking and management solution designed to be configured to your specific needs.

Automate Case Worker Actions

Microsoft Office Integration
Monitor Activities Per User and/or Request
Correspondence and Template Management
Duplicate Identification (Request and Document)
Integrated Robotics Process Automation (RPA)
Capture and Extract Data from Scanned Content (OCR)
Alerts and Notifications

Improve Requester/Citizen Experience

Public Portal with Self Services
Capture from Any Source (e.g., web, phone, email, fax, walk-ins)
Reading Room to Find Existing Public Records
Submit, Check Status, and Cancel Request
Download Responsive Records

Manage Processes

Dynamic Workflows (Requests and Appeals)
Document Review and e-Discovery
Integrated Document and Records Management
Collaboration Tools
Automated Payment Processing
E-Delivery of Responsive Documents
Integrated Audio and Video Transcription

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