DC Dept of Employment Services Selects ArkCase for Case Management Solution

VIENNA, VA, May 23rd, 2024 -The District of Columbia D.C. Dept of Employment Services (DOES) has chosen Armedia to implement ArkCase as the Commercial Off-The-Shelf (COTS) tool for their new Office of Workers’ Compensation Case Management System. This contract signifies a significant milestone in our commitment to delivering secure, cost-effective cloud case management solutions as the new solution will support over 1000 concurrent users in the Armedia FedRAMP Moderate environment, the Armedia Content Cloud. 

In a move aimed at modernizing and streamlining their operations, DOES has chosen Armedia to implement an ArkCase solution as the cornerstone for revolutionizing their legacy workers’ compensation system. The purpose of this project is to replace the aging CORE system with ArkCase, an innovative case management platform designed to streamline processes, enhance document management, and ensure optimal claims processing, compliance, and reporting.   

“We are honored to have been selected by the DC Department of Employment Services for this transformative project. Our commitment to innovation, efficiency, and client success is at the core of our mission. We look forward to delivering a solution that will elevate the standard of workers’ compensation case management in the District of Columbia.” – James Bailey, CEO, Armedia 

The DC Department of Employment Services’ choice of ArkCase as their new case management solution represents a major leap forward in enhancing their operations, improving customer service, and ensuring data quality. This award is a testament to our dedication to providing cutting-edge case management solutions. We extend our heartfelt gratitude to the DC Department of Employment Services for choosing ArkCase as their trusted partner. We are excited about the opportunity to make a positive impact and look forward to the journey ahead. 

About ArkCase

ArkCase is a global leader in open-source and enterprise case management technology by providing a highly configurable, secure and compliant platform. This platform provides core competencies to modernize an enterprise solution that includes content management, personalized dashboard, AI/ ML, predictive analysis, reporting and workflow. By taking advantage of the latest open-source technologies, ArkCase provides a low-code environment that is cost-effective to implement and maintain. For more information, please visit www.arkcase.com.

About Armedia

Founded in 2002, Armedia, a woman-owned service-disabled veteran owned small business (WO-SDVOSB), successfully delivers award-winning IT services and solutions to national and international public and private sector clients. Armedia is an ISO 9001 and ISO 27001 certified and CMMI-DEV Level 3 appraised consulting firm. Armedia provides user-centered solutions in support of cloud migration and modernization, cyber assurance, digital transformation, business process management, document management, electronic case management and records management efforts to optimize client performance. Visit www.armedia.com to learn more.


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