FOIA/ATIP/Public Records

“Process more requests at the same time with the same budget.”

Backlog Problems? Let’s Fix That.

ArkCase is a platform-agnostic Case Management solution. You can use ArkCase as either a fully on-premise solution, hybrid solution, or a cloud-based solution. This flexibility enables you to bring any proprietary solution to a whole new level of effectiveness or to go all the way and modernize your entire technology stack.

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Never Miss a Deadline Again

Each FOIA/ATIP/Public Records request must be processed within a set, tight deadline. Failing to comply could lead to citizen distrust and fines.
ArkCase helps agencies provide end-to-end processing in record time thanks to our queue-based workflow designed by FOIA users. From Intake to Release, ArkCase streamlines and automates various activities for greater efficiency and collaboration. Bulk redaction, de-duplication, automated transcription of audio and video files, progressive disclosure, machine-assisted identification of similar requests, etc. are just some of the capabilities within ArkCase to improve effectiveness and efficiency.

Auditability is Tough in Complex Workflows

Processing FOIA/ATIP/Public Records requests requires multiple entry points and multiple documents. Keeping track of all access and activities for all people and all documents involved, in a useful and repeatable way, is usually the straw that breaks the camel’s back.
The ArkCase FOIA/ATIP/Public Records solution has reduced this to a non-issue. Every time someone accesses a request or makes any change to an opened case, the Audit Log is updated with the timestamp, explaining who did what and where. Auditability headaches become a thing of the past.

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Compliance Problems? Not Any More!

FOIA/ATIP/Public Records agencies are tasked to ensure compliance to legal frameworks intended to protect sensitive information. Failure to ensure compliance can result in security breaches and significant fines.
ArkCase is built with security in mind. The ArkCase FOIA/ATIP/Public Records solution is FedRAMP-ready and Veracode-compliant, ensuring your organization is always protected, always up-to-date with the latest compliance requirements.

Backlog Problems? Let’s Fix That.

ArkCase is a platform-agnostic Case Management solution. You can use ArkCase as either a fully on-premise solution, hybrid solution, or a cloud-based solution. This flexibility enables you to bring any proprietary solution to a whole new level of effectiveness or to go all the way and modernize your entire technology stack.

Never Miss a Deadline Again

Each FOIA/ATIP/Public Records request must be processed within a set, tight deadline. Failing to comply could lead to citizen distrust and fines.
ArkCase helps agencies provide end-to-end processing in record time thanks to our queue-based workflow designed by FOIA users. From Intake to Release, ArkCase streamlines and automates various activities for greater efficiency and collaboration. Bulk redaction, de-duplication, automated transcription of audio and video files, progressive disclosure, machine-assisted identification of similar requests, etc. are just some of the capabilities within ArkCase to improve effectiveness and efficiency.

calendar

Auditability is Tough in Complex Workflows

Processing FOIA/ATIP/Public Records requests requires multiple entry points and multiple documents. Keeping track of all access and activities for all people and all documents involved, in a useful and repeatable way, is usually the straw that breaks the camel’s back.
The ArkCase FOIA/ATIP/Public Records solution has reduced this to a non-issue. Every time someone accesses a request or makes any change to an opened case, the Audit Log is updated with the timestamp, explaining who did what and where. Auditability headaches become a thing of the past.

workflow

Compliance Problems? Not Any More!

FOIA/ATIP/Public Records agencies are tasked to ensure compliance to legal frameworks intended to protect sensitive information. Failure to ensure compliance can result in security breaches and significant fines.
ArkCase is built with security in mind. The ArkCase FOIA/ATIP/Public Records solution is FedRAMP-ready and Veracode-compliant, ensuring your organization is always protected, always up-to-date with the latest compliance requirements.

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Testimonials

We were quite shocked to see how comprehensive and intuitive ArkCase FOIA was. It has drastically automated our processes to respond to requests.

David S.

FOIA Chief, US Federal Agency

FOIA / Public Records / ATIP

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