Hyperlink to File in Native Viewer from Search Results

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Welcome to ArkCase. Today we’re going to show you how to search, find the document file and download it in the native format viewer.

When you log into ArkCase you’re going to land on the home screen or the dashboard screen on the left hand side you can navigate to the search module.

Once on the search module you can enter in any information you want to search on as you can see a search LUN investigation. They brought back all my results, on the left hand side you’ll notice you do have search facets or categories.

I’m going to narrow down to a specific category of object type file. Once I click on that object type and narrow down the category or the facet, my search results are now updated and I have hyperlinks in the search results and you can see the type is all file.

I’m now going to click on the actual name and you’ll notice it downloads a file in my tray. I can open that file up and you’ll notice I can now see it in the native viewer.

That’s how you search and download a file in the native viewer.