Hi I’m Martin Mateski. I’m an ArkCase product owner and today I’m going to show you a new functionality regarding the instructions for the sequence configuration.
If we go into the admin panel, look for application management and select sequence configuration. We have the ability to go and click on instructions to find out more information about water sequences and how are they generated. This takes us to our online help page and show us the sequence configuration.
This management is part of the administration modules and allows business users to configure the automatic generation of sequence numbers on each individual object this includes cases requests complaints and so on. They can be managed into design of repeatance over configurable periods like a year or month or a week.
So here the user can read more about how to specify and how to create sequence reach of the types and the way it increments.
If we want to see how this looks and how it is used here for example we can go into the cases.
With any case and on the top right corner we have the sequence number.
For example, we have here the date and the sequence number, if we go into the previous one we have another case from the same day but with one step lower of a sequence number and that’s the way this is used.
Thanks for watching and we’d love to hear from you.