How to Log in to ArkCase
Browse to your ArkCase URL. The login page opens.
1. Enter your username.
2. Enter your password.
3. Click Log In
A message appears if you enter incomplete or incorrect login information. The system permits a limited number of login attempts. If the system locks, follow your organization’s procedure for system administration support.
Click on the forgot username link. Follow the screen prompts and instructions to retrieve your username.
If there isn’t a valid user with this email, a message like the below will be shown.
1. Click Forgot Password.
The Forgot password window opens.
2. Enter your username and email address on file for the ArkCase application, and click Forgot Password.
If there is a username associated to the email address, a confirmation message like the below will be shown.
If there isn’t a valid user with this username and email, a message like the below will be shown.