Media Management

audio-and-video-management-new

Transcribing audio and video can be a sluggish process. For those looking for a solution to scale or speed up video transcription, a solution is automated audio to text. The solution takes artificial intelligence and uses it to transcribe speech through combining information about grammar and language structure. Using this technology, workers can start generating transcripts by simply capturing a file from various sources and storing it accordingly.  Furthermore, it will provide the ability for users to correct any transcription exceptions that fall below the configurable confidence rate.  Once the transcription is complete, users can store and begin querying that data for any case management research.

Challenges

  • Inability to use video/audio content for case management
  • Not meeting state and federal compliance (e.g., accessibility)
  • Slow processing of audio/video files (apx. 8 hours of manual transcription for 1 hour of video/audio)
  • Lack of support for multiple languages

Solutions

  • Utilize automatic transcription of audio/video files
  • Allow integration of automatic transcription with case management system
  • Ability to set confidence rate for transcription results
  • Ability to manually correct any exceptions that do not meet the confidence rate
  • Ability to store and search the transcription content
  • Closed captioning support

Benefits

  • Meeting accessibility compliance
  • Reducing time to transcription by 8X
  • Providing searchable text for future search and query
  • Creating closed caption for video content
  • Ability to assign confidence threshold
  • Ability to quickly identify exceptions and allow for corrections
  • Supports multiple languages