Navigate a Complaint

View the Complaint

Click a title from the Browse Panel. The complaint content opens in the Detail Frame.

You can locate and select specific content from  the Browse Panel (Expanded Treeview) or from the icons in the Navigation Icons Panel.

From the Browse Panel

1. Click the Expand/Collapse button or double click on the Complaint’s name to display the sections in a tree view.

2. Click the Section Title or icon to open the section.

complaints

Note: Only the selected section will appear. Any other section that is open will close.

From the Navigation Icons Panel

The Navigation Icons Panel appears in the lower right of the module.

Select an icon to view the related content.

Navigation Icons Panel

Note: Your organization can modify the section titles and the sections available. The section labels you see may be different than the example.