The newest release of ArkCase, version 2021.02, was released on June 22nd, 2021. For more information, please review the release notes below.
| Ticket ID | Summary | Resolution |
| ACFP-72 | Redacted Files Exemption codes do not appear on all redactions after redactions are burned | Fixed |
| ACFP-134 | Viewer Watermark [Request ID] is not showing the request ID number when applied | Fixed |
| ACFP-142 | Font/size of burned pdf is different on different pages and also different than the original file | Fixed |
| ACFP-149 | Sort By Case Name Asc is not working | Fixed |
| ACFP-159 | Restricted Case can be found by users that do not have access | Fixed |
| ACFP-162 | Consultation should be offered as option in a drop-down list for ‘Parent Type’ on the New Task Form | Fixed |
| ACFP-189 | Firefox Issue with Navigation Scroll bar at 120% | Fixed |
| ACFP-204 | Dashboard – Updates to Widget Columns | Fixed |
| ACFP-212 | New Capability for SSO – OpenID Connect Configuration Option | Fixed |
| ACFP-239 | Consultation’ and ‘Task’ options are missing on the ‘Type’ drop-down menu in new Timesheet/Costsheet | Fixed |
| ACFP-250 | Error shown when deleting linked document in the Case/Request Module | Fixed |
| ACFP-263 | Sending and Receiving Emails from Task Attachment Table Issues | Fixed |
| ACFP-264 | Label in Search box when adding reference is different in every object | Fixed |
| ACFP-271 | Admin Page – Logo – upload logos and Banners for the Portal Improvement | Fixed |
| ACFP-272 | Docx files show different page count number on Viewer versus DB value | Fixed |
| ACFP-278 | Consultations folder is missing on the content management backend | Fixed |
| ACFP-290 | Request is NOT assigned to the logged in user, by clicking on the ‘Start Working’ button in the ‘Intake’ Queue | Fixed |
| ACFP-291 | Add New People on a Task – ‘+’ button not working | Fixed |
| ACFP-296 | Filter “All I’ve created” is showing other users created requests | Fixed |
| ACFP-298 | Cannot open document in Viewer from Attachments Table on a Task | Fixed |
| ACFP-302 | Refresh is needed in order to see the icon for a linked document on the Document Table | Fixed |
| ACFP-306 | Viewer Missing Specific Font Options | Fixed |
| ACFP-308 | Event Name’ is blank in ‘History’ table in the ‘My documents’ Module and some labels are not translated | Fixed |
| ACFP-341 | New User Profile – Authorization issue | Fixed |
| ACFP-366 | Changing Person Prefix should be drop-down field and not Freeform Text | Fixed |
| ACFP-367 | When portal is restarted and the session is expired, the user should be logged out and forced to log-in again | Fixed |
| ACFP-402 | Portal User is not updated in ArkCase (Admin module) when contact information is changed on the Web Portal | Fixed |
| ACFP-433 | Change Request/Consultation ID to Request/Consultation Number across the application | Fixed |
| ACFP-434 | Person Prefix is not translated for some particular users when submitting a request from the Web Portal | Fixed |
| ACFP-436 | Creating a Task with Business Process Type – ACM Document Workflow with – Single Task – Issues | Fixed |
| ACFP-442 | Person Title Can’t be enter on a the Person Form or in the People Module | Fixed |
| ACFP-448 | Error message is shown when trying to open ‘Tasks’ subpage for certain person objects | Fixed |
| ACFP-450 | Upgraded Spring and Spring Security in ArkCase | Fixed |
| ACFP-468 | User cannot disable Sending Status on emails from Email Template Admin Configuration Page | Fixed |
| ACFP-475 | Guideline – How to Write Correspondence Templates | Fixed |
| ACFP-485 | Request assignment email is not sent when request is assigned to user | Fixed |
| ACFP-498 | Request automated emails inconsistency | Fixed |
| ACFP-502 | Contact person is not showing anywhere on the task | Fixed |
| ACFP-504 | Viewer Annotations are upside down on the 1st page of one specific document | Fixed |
| ACFP-506 | Remove All Multi-correspondence functionaliy | Fixed |
| ACFP-507 | CORE: Correspondence templates files cannot be downloaded in the Correspondence Templates Table in Admin Configuration | Fixed |
| ACFP-515 | Renaming file, during OCR process throws an error | Fixed |
| ACFP-516 | Cannot download as zip files with same name but different format | Fixed |
| ACFP-518 | Session expires on Web Portal causes issues | Fixed |
| ACFP-519 | Location info is prepopulated for related person when it should be empty | Fixed |
| ACFP-520 | Error message for session expiration is showing on every action on Web Portal | Fixed |
| ACFP-522 | Emailing into a Request Fails when the email has a .doc attachment | Fixed |
| ACFP-539 | Email Bursting is not working, attachment files are not shown under the 06 Incoming Folder | Fixed |
| ACFP-541 | Upload the same file in the Description Document, Consent and Proof of Identity field on the Web Portal causes an issue | Fixed |
| ACFP-565 | Upgrade Document Viewer | Fixed |
| ACFP-567 | Updates to URLs and Privileges from Arkcase.yaml and Arkcase-foia.yaml | Fixed |
| ACFP-590 | Email will be sent even when the user clicks on cancel in the Forgot Password modal box | Fixed |
| ACFP-592 | Implement OAuth2 ROPC grant flow for system user | Fixed |
| ACFP-593 | Tika metadata detection chooses bad “media created” date e.g. 2102-11-17 | Fixed |
| ACFP-605 | Reports Module – When Navigation is Collapsed – Report Actions Not Available | Fixed |
| ACFP-606 | Web Portal and Application notification messages for Internet Explorer non-support | Fixed |
| ACFP-609 | Object lock: exception when removing a DELETE lock when the same user already holds a WRITE lock | Fixed |
| ACFP-610 | Add functionality for editing Email Template text | Fixed |
| ACFP-611 | Admin – Preview Email Template should have option to chose an object e.g. request | Fixed |
| ACFP-617 | Linked document is not updated after editing the original document | Fixed |
| ACFP-621 | Export search result to PDF Issue | Fixed |
| ACFP-622 | Ingest Incoming Emails into a Task Funcationilty | Fixed |
| ACFP-634 | Edit the Initiator/Requester in Case/Request/Complaint/Consultations | Fixed |
| ACFP-637 | Copy file fails when the file to be copied has a name ending with a dot “.” | Fixed |
| ACFP-638 | Portal occasionally sends wrong principal to ArkCase | Fixed |
| ACFP-639 | Recursive folder copy issue – we should detect copying a folder into itself so as to avoid a folder copy eternal loop | Fixed |
| ACFP-644 | User should be able to upload a new email template and use it when sending manual emails | Fixed |
| ACFP-651 | Wrong user written to the acm_file_version.cm_modified_by column | Fixed |
| ACFP-652 | Convert all MariaDB TIMESTAMP columns to DATETIME columns | Fixed |
| ACFP-653 | Changes on Linked document are NOT shown on the original document | Fixed |
| ACFP-654 | Refresh is needed, so the user can see that the version is updated after document is edited | Fixed |
| ACFP-655 | Document editing capabilities should be disabled for editing until the “Enable Editing” button is clicked | Fixed |
| ACFP-659 | Document page is not refreshed after uploading or deleting duplicated documents | Fixed |
| ACFP-662 | Adding Billing information in the Document View is not saved | Fixed |
| ACFP-664 | Disposition Closed Date should not be able to be set to a data prior to Received Date | Fixed |
| ACFP-665 | Cannot generate Invoice from the Document Viewer page | Fixed |
| ACFP-666 | All places in Application where we use DATE component should be changed with DATETIME component | Fixed |
| ACFP-667 | Email Subject says Case when email is sent from documents page when it should be Request | Fixed |
| ACFP-669 | Left side navigation menu should not be refreshed on each user group change | Fixed |
| ACFP-670 | Web Portal Users data shouldn’t be changed from the application | Fixed |
| ACFP-671 | Changes in Business hours is not applied on Cases | Fixed |
| ACFP-676 | Web Portal user personal information is not saved when using an email from an already existing ArkCase person | Fixed |
| ACFP-677 | Email templates on object type FILE/TASK should have parent object type selection | Fixed |
| ACFP-678 | Remaining issues with populating Correspondence templates | Fixed |
| ACFP-679 | As an administrator I need to delete from QRTZ_FIRED_TRIGGERS so stuck jobs can restart | Fixed |
| ACFP-680 | Guideline for how to write Email Templates | Fixed |
| ACFP-681 | Automated email notifications are skipped sometimes and never get sent; but they should always be sent | Fixed |
| ACFP-684 | Viewer labels issue in history for Case/Complaint | Fixed |
| ACFP-686 | Error showing when the filters in Queues module are used | Fixed |
| ACFP-691 | Document Management – Uploading or Dragging and Dropping an Email into document folder should burst out attachments | Fixed |
| ACFP-695 | Do not index participants in Solr | Fixed |
| ACFP-697 | Tika metadata extraction – put a configurable limit on file size for metadata extraction | Fixed |
| ACFP-700 | Implement Email Subject template for Case File objects | Fixed |
| ACFP-702 | Web Portal – Request Status Page – Must capitalize Last Name | Fixed |
| ACFP-703 | Add Cc and Bcc fields to the Choose Recipients Page | Fixed |
| ACFP-705 | Add Online Payment to Request | Fixed |
| ACFP-707 | Delivery method of response label change | Fixed |
| ACFP-708 | ACM Document Workflow – Single task cannot be completed | Fixed |
| ACFP-712 | Cannot create new person, error message is shown | Fixed |
| ACFP-713 | Adding custom lookups issue | Fixed |
| ACFP-714 | Request – Document Table – Response Folder – Generate Zip File issue | Fixed |
| ACFP-717 | Fixing basic authentication on Web Portal | Fixed |
| ACFP-720 | When a Task is completed and close – deadline and overdue indicator shouldn’t show | Fixed |
| ACFP-721 | Viewer Uncaught ReferenceError in console | Fixed |
| ACFP-722 | Add Email Regex Configuration to Config repository | Fixed |
| ACFP-723 | Invoice Correspondence Template shows lower case Prefix | Fixed |
| ACFP-724 | Authenticated mode with external authentication | Fixed |
| ACFP-725 | All Emails uploaded, Emailed out or Emailed In that show on the Document Table should be handled in the same way in the application | Fixed |
| ACFP-726 | Add ‘Email’ as a fileType | Fixed |
| ACFP-728 | Implement Email Subject for templates related to all object types | Fixed |
| ACFP-729 | Email modal is not showing up and an error is thrown when is open from Consultation module | Fixed |
| ACFP-730 | Task ID in the Email Subject is not populating when email is sent from Task Attachment subpage | Fixed |
| ACFP-731 | Documents Under Review Page – Email link is not removed from the table header and email cannot be sent | Fixed |
| ACFP-732 | Case numbers generated with the default format, but should be generated with the format defined by the sequence | Fixed |
| ACFP-733 | Update the ETL process to parse properly latest config changes in lookups-foia.yaml | Fixed |
| ACFP-734 | Correspondence Templates with Exemption merge term – Fix Layout and information displayed | Fixed |
| ACFP-735 | Admin Module – Correspondence Management – Upload new version doesn’t respond | Fixed |
| ACFP-737 | User receives a ‘no granted permission error’, when opening Organization Hierarchy with authorized user (Admin user) | Fixed |
| ACFP-739 | Remove the <![endif]> tag from correspondence templates | Fixed |
| ACFP-740 | Web Portal person’s position should match Application implementation | Fixed |
| ACFP-741 | After burning redactions, user must reopen document so the redactions are shown as burned | Fixed |
| ACFP-742 | Redact current match functionality does not work | Fixed |
| ACFP-744 | Dashboard widget name translation issues for Active Case Files | Fixed |
| ACFP-745 | Merge term showing “null” in correspondences when person doesn’t have middle name | Fixed |
| ACFP-746 | Cannot open Request from Organization module, error shown | Fixed |
| ACFP-747 | Participants emails are not shown correct for .msg file in the document viewer | Fixed |
| ACFP-749 | Generating a Zip – Update Label and History Event | Fixed |
| ACFP-750 | Viewer throws error in console | Fixed |
| ACFP-751 | Fix security hole in email tokens | Fixed |
| ACFP-753 | Change label “Associated with FOIA Request” in New Task form | Fixed |
| ACFP-754 | Set due date to end of business hours | Fixed |
| ACFP-757 | Dashboard – My Task Widget – Issue with results in Widget | Fixed |
| ACFP-759 | Existing user can be added as new member in LDAP group as duplicate user | Fixed |
| ACFP-760 | Email is not sent to Officers group when request is created, released and downloaded from the portal | Fixed |
| ACFP-761 | Download folder as zip issue | Fixed |
| ACFP-763 | Request is not created when user uploads more than one document in each section | Fixed |
| ACFP-764 | People Module – Person – Email Address Table – Can’t Edit/Delete an Email | Fixed |
| ACFP-765 | Web Portal – Register New User – Set Password – Error message | Fixed |
| ACFP-767 | Automated emails are not being sent | Fixed |
| ACFP-768 | New Email Subject is not showing when sending emails, for some templates | Fixed |
| ACFP-769 | Email and Correspondence notifications need to take Timezone into account | Fixed |
| ACFP-771 | Release separate folders from ’03 Response’ folder | Fixed |
| ACFP-774 | Phone validation is missing on the Organization form | Fixed |
| ACFP-782 | Correspondence Templates – ‘currentDate’ merge term is using UTC and not translating to local time | Fixed |
| ACFP-784 | Application DATETIME values should be updated/fixed | Fixed |
| ACFP-785 | Attachments in Document Linked Email Template are not showing in the email body preview and email is not sent | Fixed |
| ACFP-786 | Make Public’/ ‘Make Non Public’ should be disabled depending if the document is public or not | Fixed |
| ACFP-787 | Disable sorting on ‘Queue Due Date’, ‘Days in Queue’ and ‘Time to Complete’ columns in Queues module | Fixed |
| ACFP-788 | Can’t update merge term value from Admin – Merge Field Configuration | Fixed |
| ACFP-789 | Adding multiple redaction annotations with exemptions on a single page Issue | Fixed |
| ACFP-790 | Invoicing Issues | Fixed |
| ACFP-791 | Automated emails are not using custom email subject in Admin configuration | Fixed |
| ACFP-792 | Web Portal – New Request Submission Preview Page – Cancel Button Not Working | Fixed |
| ACFP-793 | Link for Request Complete/New Installment of document available should open request page after login | Fixed |
| ACFP-794 | Web Portal – New Request – Section 2 (Greyed Out Section shouldn’t have (*) asterisk on the fields) | Fixed |
| ACFP-795 | Cannot complete request from General Counsel Queue | Fixed |
| ACFP-796 | GET request failing after completing task | Fixed |
| ACFP-797 | Some .MSG files can’t be uploaded due to ChunkNotFoundException | Fixed |
| ACFP-801 | Create and sync Users with Persons | Fixed |
| ACFP-802 | Cannot delete person from a Task | Fixed |
| ACFP-804 | Phone validation is missing in New Organization form for fax fields | Fixed |
| ACFP-807 | Label updates from the Admin panel are not updating within the Correspondence Templates | Fixed |
| ACFP-808 | Automated emails are not using new uploaded email template, old version is sent | Fixed |
| ACFP-809 | Preview Email Template not working | Fixed |
| ACFP-810 | Manual emails are not sending when a new version is uploaded or new email template is created in Admin | Fixed |
| ACFP-811 | Delete file in root folder issue | Fixed |
| ACFP-812 | Create new folder on a task causes an issue | Fixed |
| ACFP-813 | Some users are not able to change password | Fixed |
| ACFP-815 | Cannot change primary email to a different email address in the People Module | Fixed |
| ACFP-816 | Admin – Security – Document Upload Policy – Doesn’t work | Fixed |
| ACFP-822 | Adding Redactions with one exemption code Issue | Fixed |
| ACFP-826 | Implement New Request-Organization Role | Fixed |
| ACFP-828 | Received date/Delivered date are not populating in Appeal/Request Received Acknowledgement Letter | Fixed |
| ACFP-832 | When one location field is populated for Person, other location fields should be mandatory | Fixed |
| ACFP-833 | Add the Websites Widget as a default with Static URLs | Fixed |
| ACFP-834 | Merge term for ‘Date range for record search’ is not showing correct format in correspondences | Fixed |
| ACFP-836 | Location details/phone entered on portal registration page are not saved for a new Portal user | Fixed |
| ACFP-837 | Update Profile Info for portal user, should update but not replace location/phone information in ArkCase | Fixed |
| ACFP-838 | User cannot change person title on header, drop-down is empty | Fixed |
| ACFP-839 | Use username and password to access ActiveMQ in external portal and config server | Fixed |
| ACFP-840 | Issues with PDF Conversion on files in Response Folder | Fixed |
| ACFP-841 | Failed OCR tasks are retried infinitely, but the retries should stop after X attempts | Fixed |
| ACFP-848 | Redact all matches is showing exemption codes only on the first redaction area | Fixed |
| ACFP-852 | Cannot close complaint – approval task for closing is not created | Fixed |
| ACFP-854 | Authentication is lost when user reloads page after login | Fixed |
| ACFP-856 | Authenticated mode – Change Profile Information Issue | Fixed |
| ACFP-857 | Convert msg files to PDF Format in Incoming and Outgoing email folders | Fixed |
| ACFP-862 | Issue with denying Requests | Fixed |
| ACFP-864 | Cannot create new request when the requester is a new person | Fixed |
| ACFP-869 | Document Upload Policy – MSG, EML or HTML files are not converting on Upload | Fixed |
| ACFP-876 | Redaction area with no exemptions, followed by redaction area with exemptions, causes “unable to contact server” message | Fixed |
| ACFP-877 | Start of business day should be configurable in Admin and used for Request Received Date/Time Logic | Fixed |
| ACFP-880 | Registration page is lost, login page is opened when user opens another tab in browser or after a certain amount of time | Fixed |
| ACFP-884 | HTML files not converting when uploaded | Fixed |
| ACFP-890 | Date is not translated in in the Document Viewer History tab | Fixed |
| ACFP-895 | Appeal due date is not calculated based on Time to complete configuration | Fixed |