ArkCase to Modernize USITC’s FOIA Request Processing System for Enhanced Efficiency and Compliance

VIENNA, VA, November 21, 2023 – ArkCase announced today that its Freedom of Information Act (FOIA) solution has been chosen by the US International Trade Commission (USITC) to replace its current FOIA request processing system. ArkCase will revamp USITC’s FOIA request process, optimizing efficiency for the vast number of requests the Commission manages annually.


With the ArkCase FOIA solution, the USITC aims to enhance their management of FOIA inquiries. This includes benefits such as improved response times, minimized chances of misplaced information, and the ability to quickly search and find vital data within FOIA requests. Moreover, ArkCase’s flexibility and extensibility ensure the USITC can effortlessly adjust to any forthcoming FOIA legislative alterations.


“We are thrilled to collaborate with the US International Trade Commission to elevate their FOIA request processing system,” expressed Ray Azarm, Vice President of Enterprise Practice. “Our commitment is to guarantee a smooth shift from their current FOIA processing system to the advanced ArkCase FOIA solution.”


The US International Trade Commission (USITC) is a federal entity that plays a pivotal role in supporting U.S. trade policies at home and overseas. It provides trade expertise to both the legislative and executive branches of government, determines the impact of imports on U.S. industries, and directs actions against unfair trade practices, such as subsidies, dumping, and violations of intellectual property rights.

About ArkCase

ArkCase is a global leader in open-source and enterprise case management technology by providing a highly configurable, secure and compliant platform. This platform provides core competencies to modernize an enterprise solution that includes content management, personalized dashboard, AI/ML, predictive analysis, reporting and workflow. By taking advantage of the latest open-source technologies, ArkCase provides a low-code environment that is cost-effective to implement and maintain. For more information, please visit


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