The portal supports authenticated and unauthenticated mode. The authenticated External Portal requires a requester to register and login to the External Portal before they can submit a request or check a request status. For more information, see Authenticated Mode. The unauthenticated External Portal allows any requester to browse to the External Portal and submit a request or check a request status without an account. Unauthenticated Mode users do not need to log in. Users create new requests without registering.