Web Portal – Authenticated vs Unauthenticated

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The portal supports authenticated and unauthenticated mode. The authenticated External Portal requires a requester to register and login to the External Portal before they can submit a request or check a request status. The unauthenticated External Portal allows any requester to browse to the External Portal and submit a request or check a request status without an account.

Authenticated Mode

login form with entered username and password

Unauthenticated Mode

Unauthenticated Mode