Web Portal – Web Portal Account (Authenticated)

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Register a New Web Portal Account

1. Browse to the web portal site

2. Click on the request or status page

3. Now click the “Register” option

Register

4. Now enter the email you want to use for the web portal account and click “Submit”

email and submit

5. Once submitted, you will get a confirmation message

confirmation message

6. Click “Ok”

7. Now go to your email that you used for registration and look for an email titled “Web Portal Registration”

Web Portal Registration

8. Now click the “Registration Link”

Registration Link

9. Now enter the mandatory information on the registration form and click the “Register” button

Register

10. You will then get a Registration successful message

registration successful message

11. Click “Ok” and enter your login email and password

enter your login email and password

12. Now see that you can view/edit your profile

view edit your profile

Forgot Password for a Web Portal Account

1. Browse to the web portal site

2. Click on the request or status page

3. Now click the “Forgot Password” option

forgot password

4. Now enter your account “Email Address” and click “Forgot Password”

Now enter your account “Email Address” and click “Forgot Password”

5. The system will now display a message and send an email to the forgot password email address

sent email

request password reset

6. Now click the “Password Reset Link”

7. Once the Reset Password page opens, enter your “New Password” and “Confirm New Password” then click the “Reset Password” button

8. You will get a confirmation message on screen

confirmation message on screen

9. Now you can login to your account with your new password

 

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