Your ArkCase FOIA Events

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ArkCase FOIA creates a system record, an event, when actions are taken within the application. You and other users are informed of events that are created for those requests, tasks, etc. in real-time. The events can be seen in the history section of each request, and task. In addition, events can be seen in the notifications module and subscriptions module.

Notifications

ArkCase FOIA automatically creates a notification when you are assigned or un-assigned ownership of a request or task.

To view all your notifications, open the Notifications module.

Notifications

When you open up the Notifications module, ArkCase FOIA performs a pre-defined search. You do not define criteria before running the search, the results automatically consist of all your notifications. To restructure the cumulative results, you can focus the list (using keyword-search), narrow the list (using filters), and sort the list (by column data).

Subscriptions

As permissions and restrictions allow, users can elect to subscribe to (follow) requests and tasks. When you do, ArkCase FOIA creates for you a record of each action taken on the item you are following.

Use the Subscribe subscribe button to create a subscription, and the Unsubscribe unsubscribe button button to cancel a subscription.

To view your subscription events, open up the Subscriptions module.

Subscriptions module

When you open the Subscriptions module, ArkCase FOIA performs a pre-defined search. You do not define criteria before running the search, the results automatically consist of all your subscription events. To restructure the cumulative results, you can focus the list (using keyword-search), narrow the list (using filters), and sort the list (by column data).