OFFICE OF INSPECTOR GENERAL
ARKCASE INSPECTOR GENERAL
One secure platform for every tip, investigation, and audit
Strengthen Oversight with ArkCase Inspector General
Offices of Inspector General carry one of government’s most important responsibilities: finding fraud, waste, abuse, and misconduct, and proving it. That work depends on information. Tips arrive by web, phone, email, and mail. Investigations generate evidence, interviews, and subject records that must stay tightly controlled. Audit findings need follow-up long after a report is issued. And every case has to roll up into accurate numbers for leadership and Congress. Too many OIGs still manage all of this across spreadsheets, shared drives, and aging systems that don’t talk to each other.
ArkCase brings it together. Our Inspector General solution gives your office one secure, cloud-based platform to capture every allegation, manage investigations from intake to closure, track audit recommendations, and report with confidence. Configurable workflows fit your office’s procedures instead of forcing you into someone else’s. Role-based access and redaction protect whistleblowers and sensitive case data. And because ArkCase is FedRAMP® Authorized, your security team starts from a platform already vetted to federal standards. With ArkCase Illume, our AI assistant, investigators can find what they need faster, with answers grounded in your own case records and limited to what each user is permitted to see.
ArkCase Inspector General Capabilities
ArkCase Inspector General gives your office a complete view of every allegation, investigation, and audit, from the first tip to the final report.
Capture Every Tip and Complaint
Never lose an allegation, no matter how it arrives:
- Public hotline portal for complaints and tips
- Intake from any source: web, phone, email, mail, and walk-ins
- Confidential and anonymous complainant handling
- Duplicate detection to connect related allegations
- Automated acknowledgments and status updates
Manage Investigations from Intake to Closure
Move cases forward with a 360° view of the work:
- Triage, decision to investigate, and case assignment workflows
- Subjects, witnesses, organizations, and related cases linked in one record
- Investigative notes, interviews, tasks, and deadlines
- Referrals to prosecutors, agency management, or other authorities
- Low-code workflow builder to match your office’s procedures
Organize and Protect Evidence
Keep investigative materials secure, searchable, and defensible:
- Support for over 100 document types organized in folders
- Web document viewer with annotations and redactions
- Audio and video transcription
- OCR to capture and extract data from scanned content
- Integrated records management for retention and disposition
Track Audits and Recommendations
Follow findings through to implementation:
- Audit, inspection, and evaluation case types
- Recommendation tracking with owners, due dates, and status
- Automated reminders for open and overdue recommendations
- Correspondence and template management for agency responses
Report with Confidence
Turn case data into the numbers leadership and Congress expect:
- Canned and ad-hoc reporting
- Scheduled tabular and graphical reports
- Dashboards and analytics for caseload, aging, and outcomes
- Data to support Semiannual Reports to Congress
- Cost and time tracking
Security and Confidentiality
Protect whistleblowers, subjects, and sensitive case data:
- FedRAMP® Authorized cloud platform
- Encryption at rest and in transit
- Role-based access and permissions control down to the case level
- Full audit trail of who viewed or changed every record
- Section 508 compliance
Meet Illume, Your AI Assistant Inside ArkCase
Investigators spend hours searching files, reviewing documents, and piecing together timelines. Illume does the heavy lifting so your team can focus on judgment calls.
- Find information faster. Ask a question in plain language and get answers grounded in your own case records, with page-level citations back to the source document.
- Reduce manual review. Summarize long case files, interview transcripts, and evidence packages in seconds.
- Prioritize the right cases. Surface patterns and connections across allegations so high-risk matters rise to the top.
- Protect sensitive information. Search is permission-aware, so Illume only returns what each user is cleared to see, and smart redaction helps safeguard PII.
- Stay audit-ready. Every AI-assisted answer leaves a trace your office can review and defend.
ArkCase Adheres to Industry Standards
Customer Success
ArkCase Inspector General Resources
Want More Information?
See how ArkCase helps Offices of Inspector General close cases faster and report with confidence.