The newest release of ArkCase, version 25.03.00, was released on June 30th, 2025. For more information, please review the release notes below.
| Issue Type | Summary |
| Bug | Audit report is not generated for Report Name ALL, CASE(specific case) |
| Bug | Documents Under Review node should not be displayed under Ad-Hoc Tasks |
| Bug | Enhancements to User and Group names |
| Bug | Need to remove the ability to delete folders from users with READ Access |
| Improvement | Admin – Auto Redaction Configuration – configure color of the exemption codes |
| Improvement | Extra fields: detect when columns need to added to existing objects, and add these columns automatically |
| Improvement | Queue status indicator – Indicate Return to previous queue |
| Improvement | Relativity Integration |
| Story | Add a New Referral Section to a FOIA and PA Request |
| Story | Add ‘Upload Documents’ option to email attachments for selected documents |
| Story | Admin – FOIA Configuration for downloading released documents on Portal Page |
| Story | Create new portal user is selected by default when you manually select an existing person |
| Story | Enable group management within the customer’s directory, instead of within the ArkCase directory |
| Story | Option to “Un-couple” the Request Track & Due Date OOTB Default with option to change in Admin |
| Sub-task | Add actions for Document |
| Sub-task | Add actions for Folder |
| Sub-task | Audit the edits/modifications to the Holiday Schedule config |
| Sub-task | Create a Relativity workspace |
| Sub-task | Sync files from Relativity into ArkCase |
| Task | Add “Extra Fields” collapsible section in modals for Person, Organization |
| Task | Add Audit events for create, update and delete extra fields |
| Task | Add new endpoint to get only the extra fields values for an entity |
| Task | Admin – Extra Fields Configuration component |
| Task | Admin – Implement ArkCase Changes in Admin |
| Task | Box integration within ArkCase |
| Task | Disable the save button if required extra fields exist for the entity |
| Task | Files of restricted objects (CASE_FILE/COMPLAINT/CONSULTATION) should not be searchable by user who is not a participant of the parent object or the file |
| Task | Make Searchable Checkbox Non-Editable for Saved Extra Fields |
| Task | Modify Facet Checkbox to be unchecked by default when creating new Extra fields |
| Task | Object details view node – Create Extra Fields Node Component for each object |
| Task | Relativity integration: remove need to open an ActiveMQ port |
| Task | Tasks of restricted objects (CASE_FILE/COMPLAINT/CONSULTATION) should not be searchable by user who is not a participant of the parent object |
| Task | Update extra fields web component to latest version on Arkcase side |
| Task | Update extra fields web component to latest version on Arkcase side |
| Improvement | FOIA – Due Date Approaching Email should have link to the Request |
| Bug | FOIA: “Appeal Withdrawn” should not be a Disposition Category dropdown option |
| Bug | FOIA: “Delivery of Specific Page Count” feature does not deliver the specified page count |
| Bug | FOIA: “Download selected files” is not working |
| Bug | FOIA: “Other” Reason field does not clear when we change Disposition Category of Denied Request |
| Story | FOIA: Add “Referred Agency” to OOTB “Organization Types” |
| Story | FOIA: Allow Modification to the Appeal Dispositions after they are chosen |
| Bug | FOIA: Application refresh needed after adding Person Associations in the People module |
| Bug | FOIA: Calendar event can’t be created |
| Bug | FOIA: Cannot create Anonymous Request if we log in then log out of Authenticated Portal |
| Bug | FOIA: Cannot create portal user from ArkCase for existing person created from Unauthenticated mode |
| Bug | FOIA: Cannot search for people created from Unauthenticated portal |
| Bug | FOIA: Can’t make documents public |
| Story | FOIA: Define a retention rule in admin to control how long requests / documents remain on the external portal or public |
| Bug | FOIA: Disposition Category is not populated with value “Appeal Withdrawn” when Appeal is Withdrawn |
| Bug | FOIA: Disposition Closed Date is not added/saved on Reopened Requests |
| Bug | FOIA: Disposition Closed Date is not populated when Request with “Delivery Method: Email” is moved to the Release Queue |
| Bug | FOIA: Document version is not a drop down, version can’t be changed in Tasks module |
| Story | FOIA: Download as ZIP multiple documents from the Portal Reading Room |
| Improvement | FOIA: Enhanced Email Notifications for Due Date Approaching and Overdue Requests |
| Bug | FOIA: Entering the number ‘0’ from the keyboard in the ‘Time to complete’ fields is restricted. |
| Bug | FOIA: Exemption Codes are removed from later document version if deleted in an earlier version |
| Bug | FOIA: Exemption Codes not displayed in table after reapplying redactions to reverted document version |
| Bug | FOIA: Exemption Description column of manually added codes incorrectly populates with Exemption Codes if we burn the same codes in PDFTron |
| Improvement | FOIA: Existing person is not selected if existing email is used when creating new request |
| Story | FOIA: Fix the Document Download on the Portal so Requesters can find their documents easier |
| Bug | FOIA: Hold button should not be removed from the action buttons for Denied Requests |
| Improvement | FOIA: Improve the error message when trying to create Appeal on Appeal |
| Bug | FOIA: Issue with Expedited Processing Setting in Portal Configuration |
| Story | FOIA: Make “Select Amount Willing to Pay” Configurable so that it can be added/taken off the Request Form |
| Bug | FOIA: Manually added Exemption Codes on document level are not shown in the Documents tab in PDFTron |
| Bug | FOIA: My Overdue Requests widget should not show Requests with Status Closed, Denied and Withdrawn |
| Story | FOIA: My Requests Dashboard Widget – Updated Logic |
| Bug | FOIA: My Requests widget does not show unassigned requests that are assigned to an Owning Group in which the User is member |
| Bug | FOIA: My Requests widget should not show Requests with Status Withdrawn |
| Story | FOIA: New email and corresponding templates |
| Bug | FOIA: On the Request Form when user changes the first person with associated Organization to person without associated Organization, Organization and Person Organization Position are populated from previously added person |
| Bug | FOIA: Organization field is not populated with value on the Request Form when user chose a person with associated organization |
| Bug | FOIA: PDFTron – Burn redactions, version is increased, but redactions are not saved |
| Bug | FOIA: Person – History node – Person Created event is not showing when person created from Request |
| Bug | FOIA: Person can be saved with incomplete location |
| Bug | FOIA: Portal – Delivery Method of Response “Web Portal” should not be by default |
| Bug | FOIA: Portal – Only PDF is downloaded when two files with same name are released |
| Bug | FOIA: Portal – Published Date is pulling the value from Last Modified Date |
| Bug | FOIA: Portal – Request Type dropdown automatically switches from Appeal to Privacy Act Request (PA) |
| Bug | FOIA: Portal – Requests are not displayed in the Request Status page |
| Bug | FOIA: Portal Download history event shows ‘portal-admin’ instead of Portal User’s Email |
| Story | FOIA: Portal should default delivery method to “Web Portal” |
| Bug | FOIA: Reasons(s) checkboxes are removed when Appeal is moved into Approve queue with Affirmed or Partially Affirmed & Partially Reversed/Remanded Dispositions |
| Improvement | FOIA: Remove Requester’s Organization under Organizations table in Requests |
| Bug | FOIA: Reports are not generating |
| Bug | FOIA: Request Status is not changing when Denied Request is put on Hold |
| Bug | FOIA: Request Status should be WITHDRAWN when Withdrawn request is removed from hold |
| Bug | FOIA: Request title cannot be edited in the General Counsel queue |
| Bug | FOIA: Request title text field accepts more than 50 characters |
| Bug | FOIA: Requester address is not updated in Correspondence Templates |
| Bug | FOIA: Requests are not displayed in the “My Requests” widget |
| Bug | FOIA: Return action button is not visible in the Billing queue |
| Bug | FOIA: Returning Withdrawn Appeal does not reset Disposition Category and Status |
| Bug | FOIA: Selecting the “Extension” checkbox increases days remaining by nine 9 days instead of 10 |
| Bug | FOIA: Some email attachments are not appearing in the Incoming Email folder on a Request. |
| Bug | FOIA: State/Province field disabled on the New Request form for People created without Address/Location information |
| Story | FOIA: The Disposition needs to be editable in certain stages |
| Story | FOIA: Update FOIA Exemption 3’s With Newest Updates |
| Story | FOIA: View Exemption Codes Node |
| Improvement | FOIA: We should remove “Appeal Withdrawn” disposition option as “Other” Reason for closing an Appeal |
| Story | FOIA: When Coming off Hold for UNPERFECTED – Allow modification of the Perfected date manually |
| Task | Folders of restricted objects (CASE_FILE/COMPLAINT/CONSULTATION) should not be searchable by user who is not a participant of the parent object |
| Story | Functionality to add attachments to the email modal box |
| Task | Global New Form – Extra Fields Display component for Global New Form for different objects |
| Task | Global New Form – Implement ArkCase Changes in Global New Form |
| Task | Implement extra fields basic attributes functionality |
| Task | Implement new properties for the extra fields (remove encrypted) |
| Task | Implementation of the interactive report “Matter” in Legal |
| Improvement | Improve build logging to facilitate identifying Angular build issues |
| Task | Labels and error messages improvements |
| Bug | Legal/FOIA : When copying and pasting a folder that contains link to document, both link and document are pasted |
| Bug | Legal/FOIA/FOIA Portal: Can’t register New User on FOIA Portal if the User was previously deleted from LDAP User Management |
| Bug | Legal/FOIA/S3: Record ID and Date metadata fields are not populated when record is opened trough link |
| Bug | Legal/FOIA: OCR Fails |
| Bug | Legal/FOIA: Request/Case Details for Person Only Appear After Navigating Away and Returning to Request/Case File Node |
| Story | Legal/FOIA: “Case Summary” Report |
| Story | Legal/FOIA: “Email” and “Task“ right-click options not available if all files in a folder are selected |
| Bug | Legal/FOIA: “Record can’t be edited or moved to different folder” error message is incorrectly displayed when moving locked file (by OCR or by User) or taking any other not allowed move file action |
| Bug | Legal/FOIA: Ad Hoc Task is not available option when task is created from Documents node |
| Story | Legal/FOIA: Add Exemption 5 Subtypes to CORE FOIA |
| Improvement | Legal/FOIA: Add option to reset Rights dropdown selection |
| Improvement | Legal/FOIA: Admin – Lookups Configuration: Error message when user is adding caseFilePersonTypes “Requester”/ “Initiator” on CORE |
| Bug | Legal/FOIA: After refresh Company Details values are “Unknown” |
| Bug | Legal/FOIA: Audit Reports – The name of the object is not translated |
| Bug | Legal/FOIA: Cannot generate Billing Invoice if duplicate or multiple different Requesters are added to the Request. Need ability to change Requester, not have two Requesters for one request. |
| Bug | Legal/FOIA: Cannot search by Tags |
| Bug | Legal/FOIA: Case/Request name is not translated in the mentions email sent to the User mentioned in a Note |
| Bug | Legal/FOIA: Consultation priority changed notification is not displayed properly |
| Bug | Legal/FOIA: Deleted documents are shown as duplicates when reuploaded |
| Bug | Legal/FOIA: Deletion of Tags and References not shown in History |
| Bug | Legal/FOIA: Document can’t be opened in Microsoft Office Online |
| Bug | Legal/FOIA: Document Lock Symbol Persists After Closing in PDFTron |
| Bug | Legal/FOIA: Document Misplacement Issue During Drag-and-Drop Functionality |
| Bug | Legal/FOIA: Emails should only be added to the Outgoing Email folder if they are actually sent |
| Improvement | Legal/FOIA: Enable withdrawal option in request/appeal workflow |
| Bug | Legal/FOIA: Enhancements in the Audit Report |
| Bug | Legal/FOIA: Error message appears when trying to delete multiple LDAP Users sequentially |
| Bug | Legal/FOIA: Exemption Code Issue (space on the prefix for document-level exemption codes) |
| Bug | Legal/FOIA: Filtering is not working properly |
| Bug | Legal/FOIA: History Details Action that Description of contact method has been updated is not translated in the History node the Person/Organization |
| Improvement | Legal/FOIA: IDE-related fixes to facilitate development |
| Bug | Legal/FOIA: Incoming emails are not received in the 06 Incoming Email folder |
| Bug | Legal/FOIA: Issue with Downloading Stage Folder Release Documents from Portal |
| Bug | Legal/FOIA: Linked document version is not increased when we increase version of the original document and the linked document does not open in PDFTron |
| Bug | Legal/FOIA: Microsoft Office Online does not open the specified document version, it always opens the latest version, regardless if we have switched to lower/previous version |
| Improvement | Legal/FOIA: Mixed-Case Email Addresses Causing Portal Login Issues |
| Bug | Legal/FOIA: No Access and Group No Access Case level Participants are not replaced in Document level Participants |
| Bug | Legal/FOIA: No History record when an organization is added or deleted from Consultation/Case File/Complaint/Request |
| Bug | Legal/FOIA: No search results are returned when searching for an Ad-Hoc Group in Admin – Organizational Hierarchy |
| Bug | Legal/FOIA: Not all email recipients are shown in the “Document Emailed” history event |
| Bug | Legal/FOIA: Notification messages is not displayed in Organization Module |
| Bug | Legal/FOIA: Overdue Indicator is displayed for Tasks that are not Overdue |
| Bug | Legal/FOIA: Page does not refresh when deactivating a Person |
| Improvement | Legal/FOIA: Participant Type “No Access” should not receive the email notifications that are sent to the Owning Group members |
| Bug | Legal/FOIA: PDFTron – Redaction is not copied on copied document |
| Bug | Legal/FOIA: Person’s link is not clickable from History node |
| Bug | Legal/FOIA: Plain Email Template is sent without attached documents |
| Bug | Legal/FOIA: Portal user showing incorrect for download response event in history |
| Bug | Legal/FOIA: Refresh is needed when user updates Parent Organization |
| Bug | Legal/FOIA: Start Time and End Time are displayed for All Day calendar Events and the event continues into the next day |
| Bug | Legal/FOIA: Text Overflow in Notification Message during Organization, Complaint, Case, Person creation. |
| Bug | Legal/FOIA: Timesheet edit does not correctly update Total Hours and Total Cost |
| Bug | Legal/FOIA: Timesheet/Costsheet approval notification does not display correct Timesheet/Costsheet number |
| Bug | Legal/FOIA: Unable to convert the email to pdf (Converting email to pdf takes a lot of time) |
| Bug | Legal/FOIA: Upload file browser is opened on each input field when pressed Enter |
| Bug | Legal/FOIA: Uploaded file disappears from UI if uploaded to the root folder of the object (Request, Task etc.), refresh is needed |
| Bug | Legal/FOIA: User cannot add assignee on Requests |
| Bug | Legal/FOIA: Validation for the fax number fails during the organization creation process |
| Bug | Legal/FOIA: When Ad Hoc Task is created, documents are not in Attachments node |
| Bug | Legal/FOIA: When exporting data from the Notifications module, the “Description” column is not populated in the downloaded csv file |
| Bug | Legal/FOIA: When you add person under Organization, “Relationship” column is empty. Page has to be reloaded to show result |
| Bug | Legal: Approve document and Send for Rework buttons are not visible when task is IN APPROVAL and task is assigned to logged in user |
| Bug | Legal: Can’t upload certain files when chunk upload is enabled |
| Improvement | Legal: Extra Fields – We should have error message when user is trying to configure Extra Field Name only with numbers |
| Bug | Legal: File Access Control – Unrestricted case is not displayed in the Search table |
| Bug | Legal: History event that Case File Due Date has been changed is generated when we update the title |
| Bug | Legal: Metadata is not refreshing when changes are saved |
| Bug | Legal: No History event generated for Assignee change on Case File |
| Bug | Legal: People information is not populated in the Casefile.pdf document generated on Case creation |
| Bug | Legal: Person Organization Position should start with capital case |
| Bug | Legal: Refresh is needed when user adds Reference on Task |